When E2Charge was launched in 2024, it introduced a home charging offer combining product and installation in a single, integrated setup. To ensure quality and scalability in the installation stage, E2Charge, through Malmbergs, chose to partner with Done.
The result is a structured and controlled installation model, with full visibility from sales to completed delivery.
From product to completed installation
While selling EV chargers is now a well-established market practice, ensuring quality, documentation and a consistent customer experience throughout the installation process is significantly more complex.
For Malmbergs, with over 40 years of experience in sourcing, product development and distribution of electrical equipment, it was crucial that the installation process maintained the same level of structure and control when E2Charge was established.
Through the partnership with Done, E2Charge can offer a complete solution including both product and installation, without building its own nationwide installer network.
“When we launched E2Charge, it was important for us to ensure a fully functional end-to-end solution for the customer, not just the product. Installation is a critical part of the experience. With Done, we get the structure and follow-up required for quality and scalability,” says Stefan Andersson, CEO, Malmbergs Elektriska AB.
E2Charge – a home charging solution with installation included
Malmbergs is one of the leading trading companies in the Nordic region within electrical equipment, with a business model based on direct imports, private labels and efficient distribution.
Through E2Charge, a home charging solution is offered in a transparent setup that includes both hardware and installation. A key product in the offering is Evon Start.
Evon Start is a compact and connected home charging box, compatible with all electric vehicles and capable of delivering up to 22 kW AC charging. The product is developed to combine high performance with ease of use.
Evon Start includes:
- Up to 22 kW AC charging
- Compatibility with all electric vehicles
- Built-in 4G SIM card and WiFi for stable connectivity
- Load balancing via P1, optimizing charging based on available power in the property
- Smart control via the Evchargo App or RFID
- Standard 16A installation included
- 5-year warranty
- Through integrated load balancing, charging can be adapted to the property’s electrical capacity and reduce the risk of overloading the main fuses.
Control and quality in the installation stage
As online sales of charging boxes increase, the installation stage has become a critical part of both the customer experience and the brand.
Through Done, E2Charge gains a unified system for managing installations nationwide. Local installers are coordinated through clear processes, and E2Charge receives ongoing follow-up in every case, from booking to completed and documented installation.
This enables E2Charge to:
- Have full visibility into all installation cases
- Ensure quality through structured workflows
- Receive standardized documentation and follow-up
- Scale volumes without building a larger internal installation organization
Together, E2Charge and Done have completed hundreds of installations across Sweden, with an average customer satisfaction rating of 4.7 out of 5.
“As more hardware players go directly to consumers, the installation stage becomes business critical. Without structure and follow-up, you lose both margin and brand value. Together with Malmbergs, we demonstrate how the installation business can be industrialized without compromising quality,” says Malin Granlund, CEO and Co-founder, Done.
About Done
Done is an AI-driven platform that enables large-scale planning, execution and follow-up of green installations, such as EV chargers, home batteries and heat pumps. The platform provides retailers, energy companies and manufacturers with full visibility and control from sale to completed installation.
Through structured workflows, clear follow-up and a nationwide network of local installers, Done creates the conditions for high quality, efficient management and scalable growth.
Read more at www.doneinstallations.com
About E2Charge
E2Charge is a brand focused on charging solutions for electric vehicles. The company develops and offers charging boxes and related products for homes and businesses, with the ambition of strengthening the infrastructure for sustainable mobility.
The offering is built on the combination of technically reliable products, user-friendly functionality and clear end-to-end solutions that include installation. By taking responsibility for both product and delivery, E2Charge creates a secure and transparent customer experience.
Read more at www.e2charge.se
Contact details
Press contact Done:
Malin Granlund, CEO and Co-founder
malin@doneinstallations.com
Press contact Malmbergs:
Stefan Andersson, CEO
stefan.andersson@malmbergs.com