Done’s all-in-one platform makes it easy to manage orders, match with customers, and handle scheduling, quotes, and documentation — all in one place.
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Done empowers businesses to take control of their installation operations, simplifying every step with smart tools and seamless automation.
Track job progress
Real-time updates
Customizable installation reports
Job documentation with photos & files
See all chats and calls on the app
Gain full visibility into your installation operations, whether you work with your own installers, subcontractors, or a mix of both.
Give your customers a seamless experience—track progress, approve extras, and chat with installers in real time, all in the Done app.
Automate quotes, invoicing, and payments—track job profitability and scale your finances with ease.
From order management & installer matching to transparent communication, Done simplifies every step of the installation process.
Monitor every installation in Backoffice—see timelines, chats, quotes, and financials at a glance. Spot issues on the map and let Inbox flag jobs that need your attention.
Done Inbox is your complete case management hub—create, assign, and manage tickets with full project context and direct communication.
Easily manage your own team, subcontractors, and the Done Network. Assign and schedule jobs in Calendar, or let orders go out automatically to external installers in the app.
The Done app gives your customers full insight into their project and a great impression of your service. Chat, take video calls, view & accept quotes and see the timeline of their project.
Communication with chat & video calls, attachments with manuals & login details per installation, scheduling tools & the view to see which installation is most important for the moment.
Set up installation articles for extras so installers can send clear quotes—no disputes. Once done, all order details and approved extras flow straight into your invoicing system.
Pre- & post-installation forms
Collect site details up front with pre-installation forms, and get peace of mind with detailed, customizable reports after every job.
Smart SLAs & Triggers
Stay on top of every install with automated alerts and actions. Trigger follow-ups if bookings stall, escalate support when delays hit. No job slips through the cracks.
We Got Your Back
Our customer support staff have facilitated thousands of installations and knows the Done platform inside and out. If you need a hand, we’re just a chat away.
Done has become essential to how we manage and deliver EV charger and battery installations.
Their platform makes it easy to coordinate our own partner installers while seamlessly using Done’s vetted network when needed.
It’s reduced our admin work significantly and helped us deliver a smoother, more professional customer experience.
With Done, we have a partner who understands that great installation is key to the overall customer experience.
Their team delivers high-quality work and smooth communication, and the Done App makes it easy for our customers to stay informed every step of the way. It’s professional, reliable, and hassle-free.
